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Open Table has a wealth of information available that it could be sharing more so with its consumers that could create a more engaging conversation that would empower brand advocates. All of which could in turn be shared on social networks in a more transparent, effective manner via facebook connect and other widgets.
Now, all Open Table would need after purchasing YELP is an effective loyalty program in place of what they have, a more competitive pricing structure that permits small business to run Open Table, and to open up their program to permit more APIs/etc. So, yeah they got a few challenges.